Although it is easy to obtain a free quote for coverage from the comfort of your home with the best auto insurance companies, there are other factors to take into account besides their rates.
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| 2024's Top 5 Auto Insurance Companies: November Update |
Comparing the best auto insurance providers should take into account not only their rankings and ratings for customer service, but also the kinds of coverage they offer and their claim-fulfillment history.
When choosing the best auto insurance company for you, you should consider specific factors like a company's availability in your state and financial stability in addition to your own needs and preferences. We took the time to compare over 20 of the leading auto insurance providers according to the factors that matter most to consumers in light of all of this. While searching for new coverage, take a look at some of our best options below and request a free quote.
The Best Auto Insurance for 2024, According to Us
Progressive: Best for Discounts
Allstate: Best Overall User Experience
Liberty: Mutual: Best for Customization
GEICO: Best Mobile App
State Farm: Best for Teen Drivers
Company Reviews for Best Car Insurance
Even though the top auto insurance companies are compared in the above table based on some well-known metrics, you should still research each of these companies and their business practices. Each auto insurance company's advantages and disadvantages are summarized in the reviews below, along with some basic information about the kinds of coverage each offers.
Discounts: Progressive
PROS
- Above-average ratings for customer satisfaction in 5 out of 11 regions profiled by J.D. Power
- Many discounts available
- Highly rated mobile app
- 24/7 customer support
CONS
- J.D. Power's claims satisfaction ratings are below average.
Progressive Insurance has been providing a variety of insurance alternatives since it was first established in 1937, which is over 100 years ago. With a total market share of 13.3% in 2020, this firm is ranked third in terms of the volume of vehicle insurance premiums written.
The business says that clients who switch to Progressive vehicle insurance coverage immediately save an average of $700. This is because of its reasonable prices, but it's also because of the range of discounts it provides for things like high grades, combining your life insurance, renters insurance, home insurance policies, and more.
Nearly everyone will be eligible for at least one discount because Progressive also provides "Name Your Price" and Snapshot tools (which help Progressive base your rate on your actual driving habits).
Need insurance for motorcycles? Progressive is at the top of that list as well.
Allstate has the best overall user experience
PROS
- The online dashboard makes it simple to pay premiums, monitor claims, and do other things.
- Allstate agents are on hand to help customers navigate the experience.
- There are several discounts available.
- Program for Safe Driving Bonuses
CONS
- J.D. Power says satisfaction rates are lower than normal.
- Customer satisfaction is rated below average in 9 of the 11 regions examined by J.D. Power.
- Mobile app with poor performance
This provider, Allstate, has a lengthy and illustrious history as well, having been in business since 1931. According to the Insurance Information Institute (III), this firm will write the fourth-largest amount of vehicle insurance premiums in 2020, with a total market share of 10.4%.
Customers love Allstate because of how simple it is for them to request a free quotation online and because of how well-run their online claims procedure is. Additionally, it provides a variety of discounts, including the DriveWise program, which enables customers to qualify for cheaper rates depending on their driving record.
And lastly, Allstate rewards safe drivers with a Safe Driving Bonus after every six-month period during which they avoid accidents.
Geico is the top mobile app
PROS
- A popular mobile application
- Various discounts are offered.
- An outstanding website with helpful tools
- Highest possible financial strength rating
CONS
- 8 out of 11 regions assessed by J.D. Power received customer satisfaction scores that were below average.
- No ridesharing or gap insurance is offered.
- In CA, CT, and MA, accident forgiveness is not available.
With a strong web presence, GEICO has become one of the most well-known auto insurance providers today. You may start a claim, keep track of policies and payments online, and access other helpful tools and services on the GEICO website.
Aside from having some of the highest ratings available, the company's mobile app has received 4.7 out of 5 stars on Google Play and 4.8 out of 5 stars in the App Store.
GEICO is renowned for its numerous discounts in addition to its online features. For instance, GEICO offers discounts to its customers based on their employment status, military status, driving record of safety, academic standing, and more. Additionally, according to GEICO, switching customers save an average of $500.
State Farm is best for teen drivers
PROS
- Highest financial strength rating achievable
- High evaluations of the J.D. Power buying experience
- J.D. Power has above-average customer satisfaction ratings.
- Customer satisfaction ratings that are above average in 10 out of the 11 regions that J.D. Power has profiled
- There are numerous discounts and coverage options available.
CONS
- The absence of gap insurance
State Farm Insurance was established in 1922 and has a track record of sound financial management and pleased clients. State Farm, according to the Insurance Information Institute, holds a 16.2% market share in terms of total premiums issued for private passenger vehicle insurance.
State Farm distinguishes itself from competitors by being able to provide individualized, personalized service through its extensive network of physical offices and insurance agents, despite the fact that it offers online quotes and a mobile app.
Therefore, State Farm is ideal for people who would rather drive to a local office and have their questions answered and hands held through the process, without having to navigate an app or website, than Geico and Esurance, which target the tech-savvy, hands-off type of consumers. In J.D. Power's 2021 U.S. Insurance Shopping Study, State Farm received the second-highest rating, which may be attributable in part to this.
Additionally, State Farm provides by far the finest auto insurance for adolescents and young adults. State Farm provides a good student discount in addition to its Steer Clear function, while the majority of firms charge infamously high prices for this risky population. For drivers under 25, Steer Clear is an app-based program that tracks driving behavior and provides quick safety lessons. Drivers receive a sizable discount after "graduating" from the program, which is valid until they turn 25.
Liberty Mutual is the best for customization
PROS
- Make your insurance specific so that you only pay for the coverage you require.
- Friendly mobile app and internet platform
- There are numerous discounts and insurance choices.
CONS
- J.D. Power's claims satisfaction scores are below average.
- 7 out of 9 regions profiled by J.D. Power received customer satisfaction ratings that were below average.
Based on market share, Liberty Mutual, which was founded in 1912, is today the sixth-largest insurer. In J.D. Power's 2021 U.S. Insurance Shopping Study, the firm received the best grade thanks to their strong online shopping tools and simple quotation system.
According to the business, purchasing a policy online would enable new clients to save 12% on their auto insurance prices. Customers may submit and track their claims using Liberty Mutual's easy online claims procedure from the convenience of their homes.
The ability to select the coverage options that are most important to you and ignore the rest is provided by Liberty Mutual. This may result in reduced premiums and more individualized auto insurance coverage.
